{"id":450,"date":"2023-06-25T19:34:58","date_gmt":"2023-06-25T19:34:58","guid":{"rendered":"https:\/\/lemonteareflexology.com\/?page_id=450"},"modified":"2025-06-08T12:29:28","modified_gmt":"2025-06-08T11:29:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lemonteareflexology.com\/?page_id=450","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"450\" class=\"elementor elementor-450\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6f21a9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"f6f21a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;shape_divider_top&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7f3cc elementor-widget elementor-widget-spacer\" data-id=\"2f7f3cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7af1c76 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"7af1c76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba95b7 elementor-widget elementor-widget-heading\" data-id=\"cba95b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ce8c04 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"4ce8c04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-782f045 elementor-widget elementor-widget-text-editor\" data-id=\"782f045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-family: helvetica; font-size: 14px;\"><strong><u>YOUR PERSONAL INFORMATION &#8211; GENERAL DATA PROTECTION REGULATION (GDPR)<\/u><\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">GDPR brought in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website, and why, and what your rights are.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>Therapist\u2019s Name\/Identity: Elizabeth Langley 01233 510952<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>Data Controller Contact Details:<\/strong> Elizabeth Langley- <strong>lizzy@lemonteareflexology.com<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>The Purpose of processing Client Data<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you.\u00a0 I take basic contact details and information via my website to allow me to contact you and handle bookings.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong><u>Lawful Basis for holding and using Client Information<\/u><\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><u>\u00a0<\/u><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">As I hold special category data (i.e. health related information), the<strong> Additional Condition <\/strong>under which I hold and use this information is<strong>:<\/strong> for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong><u>What information I hold and what I do with it<\/u><\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:<\/span><\/p><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">Your contact details<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Medical history and other health-related information (which I will take from you at first consultation)<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Treatment details and related notes (which I will take after each consultation)<\/span><\/li><\/ul><p><span style=\"font-family: helvetica; font-size: 14px;\">I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary, and getting your explicit consent.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong><u>How Long I Retain Your Information for<\/u><\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">I will keep your information for the following periods:<\/span><\/p><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">\u2018claims occurring\u2019 insurance: (records to be kept for 7 years after last treatment)<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">law regarding children\u2019s records (records to be kept until the child is 25 or if 17 when treated, then 26)<\/span><\/li><\/ul><p><span style=\"font-family: helvetica; font-size: 14px;\">Your data will not be transferred outside the UK without your consent.\u00a0<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>Protecting Your Personal Data<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">I will contact you using the contact preferences you give me in relation to:<\/span><\/p><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">Appointment times\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Reflexology information or information related to your health\u00a0\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">Special offers and promotions <em>(you may unsubscribe from this at any time)<\/em><\/span><\/li><\/ul><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>Your Rights<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">GDPR gives you the following rights:<\/span><\/p><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to be informed: <\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>To know how your information will be held and used (this notice).<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right of access: <\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>To see your therapist\u2019s records of your personal information, so you know what is held about you and can verify it.<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to rectification: <\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>To tell your therapist to make changes to your personal information if it is incorrect or incomplete.<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to erasure (also called \u201cthe right to be forgotten\u201d): <\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>For you to request your therapist to erase any information they hold about you.<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to restrict processing of personal data:.<\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>You have the right to request limits on how your therapist uses your personal information.<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to data portability: <em>under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems. <\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to object:<\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>To be able to tell your therapist you don\u2019t want them to use certain parts of your information, or only to use it for certain purposes.<\/em><\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Rights in relation to automated decision-making and profiling.<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">The right to lodge a complaint with the Information Commissioner\u2019s Office: <\/span><br \/><span style=\"font-family: helvetica; font-size: 14px;\"><em>To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don\u2019t have to be.<\/em><\/span><\/li><\/ul><p><span style=\"font-family: helvetica; font-size: 14px;\">Full details of your rights can be found at <a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/\">https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/<\/a>.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">If you wish to exercise any of these rights, please use the contact details given above.<\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">If you are dissatisfied with the response you can complain to the <a href=\"https:\/\/ico.org.uk\/\">Information Commissioner&#8217;s Office<\/a>; their contact details are at:\u00a0 <a href=\"http:\/\/www.ico.org.uk\">www.ico.org.uk<\/a><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>\u00a0<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\"><strong>THERAPIST\u2019S RIGHTS<\/strong><\/span><\/p><p><span style=\"font-family: helvetica; font-size: 14px;\">Please note:<\/span><\/p><ul><li><span style=\"font-family: helvetica; font-size: 14px;\">If you don\u2019t agree to your therapist keeping records of information about you and your treatments, or if you don\u2019t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you.<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.<\/span><\/li><li><span style=\"font-family: helvetica; font-size: 14px;\">Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy YOUR PERSONAL INFORMATION &#8211; GENERAL DATA PROTECTION REGULATION (GDPR) GDPR brought in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website, and why, and what your rights are. Therapist\u2019s Name\/Identity: Elizabeth Langley 01233 510952 \u00a0 Data Controller Contact Details: Elizabeth Langley- lizzy@lemonteareflexology.com \u00a0 The Purpose of processing Client Data In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you.\u00a0 I take basic contact details and information via my website to allow me to contact you and handle bookings. \u00a0 Lawful Basis for holding and using Client Information \u00a0 As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice. As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics. \u00a0 What information I hold and what I do with it In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is: Your contact details Medical history and other health-related information (which I will take from you at first consultation) Treatment details and related notes (which I will take after each consultation) I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary, and getting your explicit consent. How Long I Retain Your Information for I will keep your information for the following periods: \u2018claims occurring\u2019 insurance: (records to be kept for 7 years after last treatment) law regarding children\u2019s records (records to be kept until the child is 25 or if 17 when treated, then 26) Your data will not be transferred outside the UK without your consent.\u00a0 Protecting Your Personal Data I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. I will contact you using the contact preferences you give me in relation to: Appointment times\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reflexology information or information related to your health\u00a0\u00a0\u00a0 Special offers and promotions (you may unsubscribe from this at any time) Your Rights GDPR gives you the following rights: The right to be informed: To know how your information will be held and used (this notice). The right of access: To see your therapist\u2019s records of your personal information, so you know what is held about you and can verify it. The right to rectification: To tell your therapist to make changes to your personal information if it is incorrect or incomplete. The right to erasure (also called \u201cthe right to be forgotten\u201d): For you to request your therapist to erase any information they hold about you. The right to restrict processing of personal data:.You have the right to request limits on how your therapist uses your personal information. The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems. The right to object:To be able to tell your therapist you don\u2019t want them to use certain parts of your information, or only to use it for certain purposes. Rights in relation to automated decision-making and profiling. The right to lodge a complaint with the Information Commissioner\u2019s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don\u2019t have to be. Full details of your rights can be found at https:\/\/ico.org.uk\/for-organisations\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/. If you wish to exercise any of these rights, please use the contact details given above. If you are dissatisfied with the response you can complain to the Information Commissioner&#8217;s Office; their contact details are at:\u00a0 www.ico.org.uk \u00a0 THERAPIST\u2019S RIGHTS Please note: If you don\u2019t agree to your therapist keeping records of information about you and your treatments, or if you don\u2019t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you. Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed. Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-450","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/pages\/450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=450"}],"version-history":[{"count":41,"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/pages\/450\/revisions"}],"predecessor-version":[{"id":1667,"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=\/wp\/v2\/pages\/450\/revisions\/1667"}],"wp:attachment":[{"href":"https:\/\/lemonteareflexology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}